Last updated: July 6, 2026
Raise the Roof Entertainment (“Raise the Roof Entertainment,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit our website or contact us, how we use it, and the choices you have.
Information We Collect
- Information you give us. When you submit our “Request a Quote” form or otherwise contact us, we collect the details you provide — such as your name, company, email address, phone number, event date, and a description of your event.
- Automatic information. Like most websites, we may collect standard technical data (browser type, device, and pages viewed) through cookies and analytics to operate and improve the site.
How We Use Your Information
- To respond to your inquiry and prepare a quote or proposal for your event.
- To communicate with you about your request and our services, including by email, phone call, and — if you opt in — SMS text message.
- To operate, maintain, and improve our website and services.
- To comply with our legal obligations.
SMS / Text Messaging
If you check the SMS-consent box on our “Request a Quote” form, you agree to receive text messages from us related to your event inquiry (for example, a confirmation that we received your request and follow-up messages from a member of our team). Consent to receive texts is not a condition of any purchase. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, or get help by replying HELP. See our SMS / Messaging Terms for details.
We do not sell or share your mobile phone number or SMS opt-in information with third parties or affiliates for their own marketing purposes. Text-messaging originator opt-in data is not shared with anyone.
How We Share Information
We do not sell your personal information. We share it only with:
- Service providers who help us operate our business (for example, our website host, email provider, and SMS provider), and only to the extent needed to provide their service to us.
- Legal and safety reasons, when required by law or to protect our rights.
Data Retention
We keep the information you provide for as long as needed to respond to your inquiry and provide our services, and as required for legitimate business or legal purposes.
Your Choices
- You may opt out of text messages at any time by replying STOP.
- You may ask us to update or delete the information we hold about you by contacting us at the address below.
Contact Us
Raise the Roof Entertainment
5547 Canal Road, Valley View, OH 44125
Email: info@rtrentertainment.com
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent revision.