Privacy Policy

Last updated: July 6, 2026

Raise the Roof Entertainment (“Raise the Roof Entertainment,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit our website or contact us, how we use it, and the choices you have.

Information We Collect

• Information you give us. When you submit our “Request a Quote” form or otherwise contact us, we collect the details you provide — such as your name, company, email address, phone number, event date, and a description of your event.
• Automatic information. Like most websites, we may collect standard technical data (browser type, device, and pages viewed) through cookies and analytics to operate and improve the site.

How We Use Your Information

• To respond to your inquiry and prepare a quote or proposal for your event.
• To communicate with you about your request and our services, including by email, phone call, and — if you opt in — SMS text message.
• To operate, maintain, and improve our website and services.
• To comply with our legal obligations.

SMS / Text Messaging

When you submit our “Request a Quote” form and provide your phone number, you agree that we may contact you by text message about your event inquiry (for example, follow-up messages from a member of our team about your event). Consent to receive texts is not a condition of any purchase. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, or get help by replying HELP. See our SMS / Messaging Terms for details.

We do not share, sell, or otherwise provide your mobile phone number or messaging consent information to any third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties.

How We Share Information

We do not sell your personal information. We share it only with:

• Service providers who help us operate our business (for example, our website host, email provider, and SMS provider), and only to the extent needed to provide their service to us.
• Legal and safety reasons, when required by law or to protect our rights.

Data Retention

We keep the information you provide for as long as needed to respond to your inquiry and provide our services, and as required for legitimate business or legal purposes.

Your Choices

• You may opt out of text messages at any time by replying STOP.
• You may ask us to update or delete the information we hold about you by contacting us at the address below.

Contact Us

Raise the Roof Entertainment
5547 Canal Road, Valley View, OH 44125
Email: info@rtrentertainment.com

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent revision.